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Rental Policies

At Rocky Point Properties, we’re proud to offer a variety of professionally managed, luxury vacation rentals throughout the Adirondacks — including homes at Rocky Point Resort on 4th Lake and in the surrounding communities. To ensure a smooth experience for all guests and owners, we’ve outlined our standard rental policies below:

Payments & Security Deposits

  • A Security Deposit is due at the time of booking.

  • The first 1/2 of the rental amount (and any extras) is due 6 months prior to your arrival date.

  • The remaining balance is due 60 days prior to the arrival date.

  • We accept all major credit cards, checks and cash.


Cancellation Policy

  • Cancellations made more than 6 months prior to your arrival date will receive a full refund.

  • Cancellations made within 6 months of your arrival date will forfeit any monies paid unless we are able to rebook the home for the same dates.

  • Cancellations made within 6 months of your arrival date will be subject to a $250 cancellation fee.

  • Travel insurance is recommended to protect against unforeseen events. www.travelguard.com


Damage

  • Guests are responsible for any damages incurred during their stay.

  • Excessive cleaning, unauthorized pets, or policy violations may result in additional charges.


Check-In & Check-Out

  • Check-in: 3:00 PM

  • Check-out: 10:00 AM


Occupancy & House Rules

  • The number of guests must not exceed the limit listed on your reservation.

  • No parties or events are allowed unless pre-approved in writing.

  • Quiet hours: 10:00 PM – 8:00 AM

  • Smoking is strictly prohibited inside all properties. If smoking outside, you must clean up all cigarette waste.


Pet Policy

  • Some of our properties are pet-friendly and allow dogs for an additional fee and a refundable pet security deposit.

  • Pet policies vary by property — please refer to the listing or contact our office for details.

  • Pets are not permitted at any HOA-regulated properties, including Rocky Point, Hollywood Hills, and Holiday Shores.

  • All pets must be disclosed at the time of booking and approved prior to arrival.

  • Unauthorized pets will result in additional charges or cancellation of the reservation.

  • Service animals and emotional support animals (ESAs): Please contact our office directly to discuss your specific needs and documentation requirements.


Linens & Supplies

  • Linens and towels are NOT provided in all short-term rentals. Please visit the property page for more information.

  • If you are staying at Rocky Point Resort, a linen package may be purchased for an additional charge.


Seasonal & Winter Rentals

  • For homes rented on a monthly or seasonal basis, additional terms apply.

  • Utilities may be included or billed separately, depending on the property.


Contact Us

If you have questions about any of our rental policies, please don’t hesitate to contact our team. We’re here to help you have a safe and enjoyable stay.

📧 Email: [email protected]

📞 Phone: (315) 357-3751